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By Heorhi Tratsiak The strangest thing about working inside a financial institution during a crisis is how much of the

By Heorhi Tratsiak I approved a loan once that I probably should not have approved. The man sitting across from

By Heorhi Tratsiak There is a moment that stays with me from my early years at the bank. A woman

by Heorhi Tratsiak A post-mortem from someone who tried I had a good idea. I had a clear plan. I

By Heorhi Tratsiak There’s a silent killer in ecommerce. It’s not in your analytics dashboard. It’s in the pricing decisions

By Heorhi Tratsiak There is a particular kind of silence that falls over a bank when everything is about to